EduPro247.com (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy outlines how we handle the information you share with us through our website and services.
1. Information We Collect
When you interact with our platform, we may collect the following types of information:
a. Personal Information
- Name, email address, phone number, profile picture
- Payment details (processed securely via Razorpay)
- Language preferences and user account details
b. Usage Data
- IP address, browser type, device information
- Pages visited, session duration, and clickstream data
c. Cookies & Tracking Technologies
- Cookies are used to enhance user experience, store preferences, and analyze site traffic.
2. How We Use Your Information
We use the data collected to:
- Create and manage user accounts
- Process payments securely via Razorpay
- Match students with suitable tutors
- Send session reminders, updates, and promotional emails
- Improve platform performance and user experience
- Ensure security and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share information with:
- Tutors: So they can prepare and conduct lessons.
- Payment Gateway (Razorpay): For secure payment processing. All financial data is handled under Razorpay’s privacy policy.
- Service Providers: For analytics, technical support, and marketing (with strict confidentiality agreements).
- Legal Authorities: Only if required by law or to protect our rights.
4. Data Security
We follow industry best practices to protect your data:
- SSL encryption
- Regular security audits
- Role-based access control
However, no online platform can guarantee 100% security. You use our site at your own risk.
5. Payment Information
All online payments on EduPro247.com are processed via Razorpay, a PCI-DSS-compliant payment gateway. We do not store your full card or banking details on our servers. For more details, visit Razorpay’s Terms.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent or object to processing
- Request data portability (in applicable jurisdictions)
To exercise any of these rights, email us at support@edupro247.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Children’s Privacy
EduPro247 does not knowingly collect personal data from children under the age of 13 without parental consent. If we become aware of such data being collected, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we will post the revised version here with a new effective date. Continued use of the website implies your acceptance of any changes.